Get new iPhone.
Go through 2 Verizon reps and 3 phone calls to activate it.
New iPhone goes into setup mode. Plugs into iTunes to retrieve my old phone’s backup.
"THIS VERSION OF ITUNES IS TOO OLD FOR THIS PHONE SUCKA"
Checks for updates.
"NO UPDATES AVAILABLE LOL."
Download update as a separate iTunes application off of Apple website.
30 mins later…
"YO OPERATING SYSTEM TOO OLD FO THIS NEW ITUNES"
Spend more money to buy OS update so that I can run the new version of iTunes to get my phone out of setup mode and retrieve my contacts and information.
"WE WILL E-MAIL YOU THE CODE FOR YOU TO PUT INTO THE APP STORE SO THAT YOU CAN DOWNLOAD YOUR OS UPDATE IN 1-3 BUSINESS DAYS"
And this is why my new iPhone is stuck in setup mode, completely useless, for 1-3 business days.